Alcatel Omnipcx Office Management Software

Similar capabilities are offered by many vendors, including Avaya, with Ericsson being the first vendor to provide extension-to-cellular. An all-in-one networking solution, OmniPCX Office RCE uses a single infrastructure for voice and data services.

It's suited for small to midsize businesses with up to 200 employees. A more realistic solution has been to use their extension-to-cellular options that forwards call to any telephone. OmniPCX Office Rich Communication Edition (RCE) is the cornerstone of Alcatel-Lucent’s OpenTouch Suite. Getting service providers to distribute those sorts of handsets hasn't been simple. Alcatel-Lucent OmniPCX Office R8.1 Maintenance Software Software version: System 810/ OMC 810/26.1a This document lists the correction delta between the. However, don't expect much on that front. Alcatel is also working with Nokia and Motorola to integrate dual mode handsets. Those sets reportedly are the Mobile IP Touch 300 and 600. On the wireless front, The OmniPCX added support for WiFi handsets. The software provides a wizard that enables data configuration and phonebook sharing among sites. The new Office Management Console is a troubleshooting tool for remote engineers. Real time presence information enables attendants to avoid putting users into phone-tag-hell by being able to see the status of a remote PIMphony telephone before transferring a call to that phone.Īlcatel also claims that troubleshooting has been improved. PIMphony enables businesses to reduce head count by consolidating receptionists from multiple sites into a single location. The DECT functions provided by your Alcatel system allow user mobility management via DECT cordless telephones. While this sort of software is helpful for single user, attendants can really benefit. Similar capabilities can be found in other IP PBXs, such as the Heads Up Display (HUD) from Fonality. The software allows users to initiate, receive and control calls from their hard phone. Alcatel's latest release of its all-in-one IP telephony server for mid-side business, the Alcatel OmniPCX Office release 5, plays heavily to multi-site offices and those looking for improved wireless access.įor distributed offices, the new release ships with a PC-based console, the Alcatel PIMphony Attendant console.

Alcatel Omnipcx Office Management Software